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All items with tags: customer
BlogAirmiles - where's my stuff?Hits 10272 | Last Modified 2008-04-01 I never did anything with my airmiles, so thought I'd use the balance I'd worked up over the last 10 years to buy something, anything. So why, 3 weeks after ordering, has nothing turned up yet?BlogBloody NatwestHits 6570 | Last Modified 2008-04-01 Natwest have a problem with me because I won't give them my phone number. It makes them cranky and irritable. So they often send me letters urging me to get in touch as they had 'a problem' phoning me. Invariably, they want to speak to me in order to convince me to take out a loan instead of using my overdraft and credit card balance.BlogBT Shop, on-line delays, poor customer serviceHits 16461 | Last Modified 2008-04-01 I decided to buy an Asustek Eee Pc 7" 512MB Memory 4GB Flash Linux with a bonus I got from work at the end of last year. BT's on-line shop seemed to be the best, cheapest deal I could find. I wasn't in a huge rush for it, so even though it was out of stock, I placed an order and waited... One month later, I'm still waiting...MiscRyanair Refunds after cancelled flightsHits 45387 | Last Modified 2008-04-01 How do I get my money back from a cancelled Ryanair flight? They can be difficult to contact, and their website is not aimed at helping you very much...BlogVirgin trains phone systemHits 4550 | Last Modified 2008-04-01 Virgin trains seems to have one of those phone systems that you have to speak 'naturally' into...ArticleVirgin voice activated miseryHits 2230 | Last Modified 2008-04-01 Getting hot under the collar with Virgin's new voice-automated booking and enquiry telephone system? Can't speak to an operator? Getting a message 'Sorry, due to a technical issue we are currently unable to process your request' on the website? Just what is happening to Virgin trains?