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Ryanair Refunds after cancelled flights

Hits 46189 | Created 2007-11-12 | Modified 2010-04-19

How do I get my money back from a cancelled Ryanair flight? They can be difficult to contact, and their website is not aimed at helping you very much...



Call your nearest reservations agent:

http://www.ryanair.com/site/EN/faqs.php?sect=CONTACT&div=call_ctr

For the UK it is 0871 246 0000

At this time, the option was 7 then 1 on the menu system. You need to aim for changing an existing flight.

Ensure you have your booking number, address, telephone, email etc and wait for a long time until you get an operator.

Tell them the booking number and explain your flight was cancelled and that you'd like a refund if possible.

They should be able to enter a 'refund request' and your money should be back with your account in 7 working days.

Edit: http://schchng.ryanair.com/refweb.asp Seems to work - thanks to Cath for her comment below.




Comment Ryanair Refunds after cancelled flights comment by Ralpharama Hits | Last Modified 2007-11-14
Looks like you can also do this online:
http://frd.ie/refweb.asp
"Please submit your details below in order to apply for a refund on your cancelled Ryanair flight(s)"
Comment Ryanair Refunds after cancelled flights comment by steve P Hits | Last Modified 2008-12-10
tried phoning yesterday and again today but each time after a long while on hold I was disconnected. Recommend using easyjet instead!
Comment Ryanair Refunds after cancelled flights comment by Kristina Niznik Hits | Last Modified 2009-02-03
Confirmation No: M7RHHZ
Return: London (STN) - Oslo (Torp) FR036
Oslo (Torp) - London (STN) FR037
Also payed for Tavel Insurance with Raynair.

Date 2/02/2009 - 6/02/2009

Flight FR036 to Oslo-Torp was cancelled by Rynair.

I claim a full refund for the above flights and insurance.
I believe that you hold the details of my credit card where the full money will be refunded.
Thank you
Comment Ryanair Refunds after cancelled flights comment by Ralpharama Hits | Last Modified 2009-02-04
Hi Kristina, this is just an article about Ryan Air, I can't help with your refund claim! You must call them or try their website directly! - see the main article for more info.
Ralph
Comment Ryanair Refunds after cancelled flights comment by Hits | Last Modified 2009-03-24
Comment Ryanair Refunds after cancelled flights comment by l morley Hits | Last Modified 2009-11-24
ryan air pulled out of manchester airport, has i had previosly booked a flight before there withdrawal, i got a e-mail from ryanair asking if i would like a refund (for said flight)i replied yes i would. they then said they had credited my account with the refund AND GUESS WHAT yes they havnt, and after 4 letters to head office showing my bank details ie(no refund) and numerous phone calls. still no refund this is from an aug 09 flight. so if they have your money ,then they are gunna KEEP IT. (PIKEYS ALL OF EM, ROT IN HELL U THIEVS)
Comment Ryanair Refunds after cancelled flights comment by David Hits | Last Modified 2010-04-03
No No No, do not fly Easyjet instead. They left me stranded in Spain using bad weather at Gatwick as an excuse (I discovered that other airlines i.e Monarch/B.A were still operating)They offered no help, wait for 2 days for next flight which was showing full anyway. I had to get myself 120 miles to another airport where again all Sleasyjet (as I now call them) had been cancelled & was able to get a B.A flight home. It took 3 months of letters/ emails with no positive response & finally I took them to the County Court, they paid out at the last minute. Never again Sleasyjet, I'd rather walk !!
Comment Ryanair Refunds after cancelled flights comment by Edith Hits | Last Modified 2010-04-18
I received a txt on my mob this morning that my today's flight was cancelled with no more information on it. Called the web site number many times at 1 per minute, and after 45' they cut me off. The website does not explain how to get a full refund - as I need the money to book a train ticket to return to work! Can anybody help me about how to claim the refund as soon as pos? Cheers
Comment Ryanair Refunds after cancelled flights comment by Cath Hits | Last Modified 2010-04-19
Hi, I just had my flight cancelled and wanted a refund. The site only offers changes and is totally unhelpful & to call them is over 1/minute (I am sure they make it difficult deliberately to make money on the phonecalls). BUT the good news is they sent me an email (several hours after the text telling me to go to the site for my refund) and you can apply for your refund using this link http://schchng.ryanair.com/refweb.asp It is legit, it came from their cancellation mail. So don't waste time and money calling or battling through their site. If you are entitled to a refund, claim it here. It will take a while but it will come... As insurance, take a screen dump of the confirmation page so you can argue it out with them later if the money doesn't appear.
Comment Ryanair Refunds after cancelled flights comment by Cath Hits | Last Modified 2010-04-19
Hi, I just had my flight cancelled and wanted a refund. The site only offers changes and is totally unhelpful & to call them is over 1/minute (I am sure they make it difficult deliberately to make money on the phonecalls). BUT the good news is they sent me an email (several hours after the text telling me to go to the site for my refund) and you can apply for your refund using this link http://schchng.ryanair.com/refweb.asp It is legit, it came from their cancellation mail. So don't waste time and money calling or battling through their site. If you are entitled to a refund, claim it here. It will take a while but it will come... As insurance, take a screen dump of the confirmation page so you can argue it out with them later if the money doesn't appear.
Comment Ryanair Refunds after cancelled flights comment by Jane Hits | Last Modified 2010-04-19
FINALLY!!! An answer. Shame Ryanair couldn't say this on their site... Just tried the link and it works. Thanks Cath!
Comment Ryanair Refunds after cancelled flights comment by Mahmoud Hits | Last Modified 2010-04-19
the worest airlines i dealed with,
Comment Ryanair Refunds after cancelled flights comment by Hend Hits | Last Modified 2010-04-19
Dear All takecare
the link they gave me at airport is not correct for refund the correct is
http://schchng.ryanair.com/refweb.asp
Comment Ryanair Refunds after cancelled flights comment by imran Hits | Last Modified 2010-04-21
hi my flight was cancelled so i put in a request for a refund. i recieved an email later saying my flight was back on. but i had made other arrangements by then and cancelled my accommodation. so i dont want to fly on my original flight and just want my money back.. will they still refund me?
Comment Ryanair Refunds after cancelled flights comment by Mikey Hits | Last Modified 2010-04-23
RYANAIR F'CKING SUCK WIND.
Comment Ryanair Refunds after cancelled flights comment by shirley w Hits | Last Modified 2010-04-28
so how we gona get refund 4 accommadation n food. come on ryaniar information please.
Comment Ryanair Refunds after cancelled flights comment by sarah Hits | Last Modified 2010-05-02
it should be Ryan not fair, not answering the phone, website not working to claim flights, accommadation and meals, will never use them again, we should all avoid them like a rash.
Comment Ryanair Refunds after cancelled flights comment by john Hits | Last Modified 2010-05-12
claimed refund on the special form on april 16 still waiting for my refund
Comment Ryanair Refunds after cancelled flights comment by Cableguy Hits | Last Modified 2010-05-17
Still waiting for my refunds! how longs does it take??? Ive been waiting to go back away but can't afford it until i get my money back. It's a joke why should i have to wait this long. Ryanair are keeping the money as long as poss to cover the losses on the flights. Its not my bloody fault. If I don't get my money back soon am never going to use ryanair again. Its a joke, imagine if u bought something and then it got cancelled would u have to wait over 30 days to get a refund. no chance!!!!!!!!
Comment Ryanair Refunds after cancelled flights comment by ann Hits | Last Modified 2010-05-26
stii waiting for my refunds,from april,they are a joke,the owner is a very very greedy man,give the people their money back mr money bags!no messing from travel repuplic,refund was in account 5days later,well done travel republic.
Comment Ryanair Refunds after cancelled flights comment by Nat Hits | Last Modified 2010-06-10
4 of us made a claim for a refund back on April 17th, 39 working days later still no sign of the money. After spending 15mins waiting to be put through to an operator today they advised funds were returned back in April! F'ing liars! Obviously getting back the money they lost on a high interest account somewhere with our money still sat in it! I will NEVER book with them again. Would prefer to use the 'saved' money on a decent airline.
Comment Ryanair Refunds after cancelled flights comment by Jane B Hits | Last Modified 2010-10-05
I put my claim in on 18/5 re delay due to ash cloud, am still waiting some 23 weeks later for an acknowledgement & refund. Have sent them several faxes, calls etc and still no further on. My dad has just died suddenly, had flight booked - they have refunded this, but still ignoring my ash cloud claim - which was also detailed in my dad's refund letter to them! Think they are waiting for me to die, so they dont have to pay out! 6 months is a joke to not even get an acknowledgement and no one to speak to to!
Comment Ryanair Refunds after cancelled flights comment by massimiliano rasicci Hits | Last Modified 2010-11-05
flight fr5982 from bergamo (milan) to madrid was delayed
this flight has done a delay of abt 7 hours.
I think that ryanair must refund us abt 250/500 Euros as tell the UE 261/2004 rule.
your link http://frd.ie/refweb.asp is not function.
what can I do for understand as I can take my cash?
Comment Ryanair Refunds after cancelled flights comment by Flight 8412 Hits | Last Modified 2012-10-25
Please suggest me, I'v forgetten to pay twice for one person for Ryanair! How can I get this money back for one? Because Rynair was not reply booking yet so I booked again, my money lost twice time.

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